This policy explains how American Trades Index ("we", "us") handles three kinds of information: data about our customers, the public-record licensing data we publish about licensed tradespeople, and the business contacts we show for some companies.
When you sign up, we collect your email address and, if you provide it, your name and company. We collect usage data (API requests, features used) and, for paid plans, billing details handled by our payment processor (we do not store full card numbers). We use this to provide and secure the Service, to communicate with you, and to bill you. We do not sell customer account data.
The Service publishes information compiled from public government occupational-licensing registers: for example a license number, the licensee's name as published, license type and status, the issuing board, disciplinary or status information the register makes public, and contact information the register publishes. We do not create these facts; they are published by the government registers, which are the systems of record.
For some companies the Service also shows a business contact: a person's name, job title, business email and professional profile link, licensed from a commercial people-data provider and shown only where its match to the company passes our check. We show business details only. If you want your business contact removed from the Service, email [email protected] and we will remove it and keep it suppressed.
We do not collect or publish Social Security numbers, dates of birth, driver's-license numbers, or photographs.
If you are a licensee and believe a record about you is inaccurate or out of date, email [email protected]. We will review it against the source register and correct it where the register supports the correction; because every table is rebuilt nightly from the registers, a record can only be withheld durably once the register itself changes or a documented suppression is in place, and we will tell you which applies. Because the registers are the systems of record, the fastest fix is usually with the issuing board directly; we will reflect their corrected data on our next refresh. Depending on where you live, you may have rights to access, correct, or request deletion of personal information, which you can exercise at the same address.
A tradesperson may sign up on a market page or at /for-workers to be told about opportunities. We then hold the email address, and any trade, location, availability and contact details they choose to give, together with a dated record of each permission they grant or withdraw. A worker who grants "employers may contact me" appears in employer search inside the Service with the details they provided; withdrawing that permission removes them from search on the next read, and the private link emailed at sign-up lets the worker update, withdraw, or delete the profile at any time (deletion keeps only the dated consent history as an audit trail). We never sell worker details to data brokers.
Research questions asked in the Service are processed by a large-language-model provider under zero-retention terms (see the Trust page for the current subprocessors) and are stored in your workspace so you can return to them. Assistant prompts are not used to train models. Usage of the assistant, the API and the MCP connection is metered in Research Credits against your plan; the metering records which workspace and member made each request and its cost, and nothing else about its content.
We make the licensing data, the project records and the business contacts available to our customers through the Service, subject to the permissible-use restriction in our Terms. We share customer account data only with service providers who help us run the Service (hosting, email, payments) under confidentiality obligations, and where required by law. We do not sell customer account data.
Our website uses essential cookies and may use privacy-respecting analytics to understand usage. You can control cookies through your browser.
We use industry-standard measures to protect data in transit and at rest, restrict access, and store API keys only as hashes. No method of transmission or storage is perfectly secure.
We retain customer account data for as long as your account is active and as needed to comply with our legal obligations. The licensing data reflects the current and historical public record and is retained to provide the movement history that is core to the Service. Business contacts are refreshed from the provider; a contact removed at a person's request stays suppressed and is not shown again.
We may update this policy; material changes will be posted here with a new "last updated" date. Questions or requests: [email protected].